Terms of Service
These Terms govern access to and use of AI Finance Team, a business-only AI finance operations service provided by Tivanopilot OÜ.
Tivanopilot OÜ
Registry code: 16838874
Registered address: Harju maakond, Tallinn, Kesklinna linnaosa, Narva mnt 5, 10117, Estonia
Contact email: dev@tivano.eu
By accessing or using the Service on behalf of a business entity, you agree to these Terms on behalf of that entity and represent that you have authority to bind that entity.
1. Business Use Only
The Service is offered solely for use by businesses and other organizations in connection with commercial or institutional operations. It is not offered for consumer, household, or personal use, and may not be used by minors.
2. The Service
The Service is an AI-enabled finance operations system that may include AI agents and workflow automation; scheduling, orchestration, validation, logging, error handling, and background processing; integrations with Gmail, Google Sheets, Google Drive, and related Google services; and customer-specific data isolation and tenant-aware processing. We may modify, improve, replace, suspend, or discontinue features from time to time.
3. Customer Authorization and Google Integrations
The Service may access customer Google environments only where the customer has validly authorized such access.
- You are responsible for maintaining lawful authority to connect Google accounts, inboxes, spreadsheets, drives, and related resources.
- You must ensure that only authorized personnel grant access.
- You are responsible for selecting and approving the integrations, scopes, and workflows you enable.
- You must maintain the security of your Google accounts, credentials, tokens, and internal permissions.
Use of Google-integrated functionality may also be subject to Google’s own terms, policies, and technical requirements.
4. Acceptable Use
You may not use the Service in violation of any applicable law, regulation, contract, or third-party right; to submit data you are not authorized to process; to attempt unauthorized access to any system, tenant, account, or data; to interfere with the integrity, security, or performance of the Service; to reverse engineer, misuse, scrape, or copy the Service except where such restriction is prohibited by law; or to use the Service for unlawful, fraudulent, deceptive, infringing, or abusive purposes.
5. Customer Data
As between the parties, you retain all right, title, and interest in and to Customer Data. You grant us a limited, non-exclusive right to host, copy, process, transmit, and use Customer Data only as necessary to provide, secure, support, maintain, and improve the Service for your organization and to comply with law.
You are solely responsible for the legality, accuracy, and integrity of Customer Data, your instructions and configurations, and reviewing outputs before relying on them for accounting, treasury, payment, tax, compliance, or other business decisions.
6. AI Outputs; No Financial, Legal, Tax, or Accounting Advice
The Service generates automated analyses, classifications, recommendations, and workflow outputs. These outputs are provided for decision support only.
The Service does not provide regulated financial advice, investment advice, legal advice, tax advice, accounting certification, or audit opinions. You remain solely responsible for all decisions, approvals, accounting treatments, filings, payments, and actions taken or not taken based on the Service.
7. Privacy and Data Protection
Our handling of information is described in the Privacy Policy at privacy-policy.html, which is incorporated into these Terms by reference. To the extent we process personal data on your behalf, the parties will enter into any data processing agreement required by applicable law. You acknowledge that business records submitted to the Service may contain limited personal data embedded in emails, invoices, bank statements, and related records.
8. Security and Customer-Controlled Environment
The Service is designed with a security-first, customer-controlled architecture, including tenant-aware processing and controlled integrations. However, no system can guarantee absolute security.
You are responsible for safeguarding your own internal systems and administrator accounts, configuring least-privilege access in your Google environment, and managing your own API keys, credentials, environment variables, and customer-side security controls where these remain under your control.
9. Fees, Trial, Billing, and Refunds
Unless otherwise agreed in writing, the Service may be offered on a paid or free basis depending on the customer plan; new customers may receive a one-month free trial; after the trial, fees are billed monthly, on the 1st day of each month, for that month, against invoice; all fees are due as stated in the applicable invoice; and no refunds are available after the trial period.
10. Suspension and Termination
We may suspend or terminate access to the Service immediately if you breach these Terms, your use creates a security risk or may expose us, our providers, or others to harm or liability, required third-party access is suspended, revoked, or restricted, or we are required to do so by law.
You may stop using the Service at any time, subject to any minimum commitment or payment obligations set out in your order or subscription terms. Upon termination, your right to use the Service ends immediately. Data may then be deleted, deprovisioned, or retained in accordance with our retention practices, backup lifecycle, contractual obligations, and legal requirements.
11. Intellectual Property
We retain all right, title, and interest in and to the Service, including all software, workflows, agent logic, documentation, know-how, branding, and related intellectual property, except for Customer Data and third-party materials. These Terms do not transfer any intellectual property rights except the limited use rights expressly granted.
12. Confidentiality
Each party receiving non-public information from the other party shall use it only for the purposes of these Terms and shall protect it with reasonable care. Confidential Information does not include information that is or becomes public through no fault of the receiving party, was already lawfully known by the receiving party, was independently developed without use of the disclosing party’s Confidential Information, or was lawfully obtained from a third party without breach of confidentiality obligations.
13. Third-Party Services
The Service depends on third-party services and infrastructure, including Google services, hosting, storage, monitoring, and model providers. We are not responsible for third-party services except to the extent expressly required by law and cannot guarantee the continued availability of third-party platforms. Nothing in these Terms means that Google endorses or is affiliated with the Service unless expressly stated.
14. Disclaimers
To the maximum extent permitted by law, the Service is provided “as is” and “as available.” We disclaim all warranties, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, or uninterrupted operation. We do not warrant that the Service will be error-free, complete, always available, or suitable for any particular regulatory, accounting, financial, or operational purpose.
15. Limitation of Liability
To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages; we will not be liable for any loss of profits, revenue, business, goodwill, data, expected savings, or business interruption; and our total aggregate liability arising out of or relating to the Service or these Terms will not exceed the total fees paid or payable by you to us for the three months preceding the event giving rise to the claim. These limitations apply regardless of the theory of liability and even if a remedy fails of its essential purpose, except where prohibited by law.
16. Indemnity
You will defend, indemnify, and hold harmless Tivanopilot OÜ and its affiliates, officers, directors, employees, and contractors from and against claims, losses, liabilities, damages, and expenses arising from your Customer Data, your use of the Service in violation of these Terms or applicable law, your lack of authorization to process or submit data to the Service, or your breach of third-party rights.
17. Export, Sanctions, and Compliance
You may not use the Service in violation of export control, sanctions, anti-corruption, anti-money laundering, data protection, or other applicable laws. You represent that neither you nor your users are prohibited from receiving the Service under applicable law.
18. Changes
We may update these Terms from time to time. Updated Terms will be posted at terms-of-service.html with a revised “Last updated” date. Continued use of the Service after the effective date of updated Terms constitutes acceptance of those updated Terms.
19. Governing Law and Jurisdiction
These Terms are governed by the laws of Estonia, excluding its conflict-of-laws rules. The courts of Estonia shall have exclusive jurisdiction, unless the parties agree in writing to another dispute resolution mechanism.
20. General
These Terms, together with the Privacy Policy and any order form or subscription terms, form the entire agreement between the parties regarding the Service. If any provision is held unenforceable, the remaining provisions will remain in effect. Failure to enforce any provision is not a waiver. You may not assign these Terms without our prior written consent, except in connection with a permitted merger or transfer of substantially all relevant assets. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.
21. Contact
Tivanopilot OÜ
Harju maakond, Tallinn, Kesklinna linnaosa, Narva mnt 5, 10117, Estonia
Registry code: 16838874
Email: dev@tivano.eu